Price and Return Policy
Return Policy
Returns on stock (non-custom) items are accepted within 30 days of delivery for items in their original condition. Please refer to our Return Procedure below.
We ask our customers to not return damaged or defective items, as our return policy does not apply. If your item arrives damaged or defective, please call us 450 433-0090 or Toll Free 1 855 433-0090 for assistance.
Standard Package Shipments:
For your convenience, we offer 2 easy ways to complete a return. You can either ship the item(s) back yourself or generate a shipping label from your order number. If you'd like to use our shipping label, the cost of the return shipping will be deducted from your refund. You can call us 450 433-0090 or Toll Free 1 855 433-0090 for assistance.
All returned items must be repacked and returned in their original packaging for protection. The customer is responsible for any damage that occurs during return shipment. Damaged returns will not be refunded and customer must file a claim with the carrier. Packages being returned should be insured by you for your protection. Initial and return shipping costs will not be refunded.
Please allow 1-2 weeks to process your return and refund. A 20% restocking fee will be retained on the refund for returns, except in the case of an exchange for the same quantity of a different model. We can only provide credit for the item price. Shipping costs are not refundable.
We cannot accept returns for custom displays and customized products, including orders with custom text, imprinting or graphics.